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Can we audit LotusLive data protection security?


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While reading the recent NetworkWorld issue (vol 27 number 19 for your reference) they highlighted an issue with Google and their stance on not allowing your organization to fully audit their data protection in the Bits section:

Many customers worry about how well cloud providers protect customer data, and there is no satisfactory way for customers themselves to evaluate it, says Adam Swidler, a product marketing manager at Google speaking at the Mass Technology Leadership Council Security Summit.
"We won't let you audit to the degree that you would audit your own infrastructure," Swidler says. "It's never going to be the same as auditing your own infrastructure. You'll have to extend some level of trust to third-party verification."

I found it more interesting that you cannot even find full descriptions of the data protection policy from either Google or LotusLive online.

I searched the LotusLive site, support forums and more for this information.  I also looked through searches against the site to make sure there was not something indexed I could not find linked.

What are the data protection policies of cloud providers?  What should they offer to you in terms of documentation and access?  Here is some of our stance as Connectria on being a cloud provider:
We are SAS70 Type II verified and proud of that fact.  It open a lot of doors into working with your organizations for the processes we have in place and documentation surrounding it.  This allows us to show you documented procedures for most anything.  We welcome visits to our data centers (escorted of course) to view operations and facilities.


So, in essence, we are happy to discuss segregation of data, physical and logical security and more with you and your teams.

I could continue on but I think you should read my previous LotusLive Notes comparison chart, postings and comments including our merger and relaunch of expanded services.

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