IdoNotes (and sleep)

by Chris Miller at 01:03:29 PM on Monday, February 8th, 2010
After the awesome feedback so far on this morning's post, an idea bubbled to the top that some liked.  Others may have had reserves, but I think the idea is sound enough to up the number received.  We will be using Lotusphere as an example (for those coming from other types of conferences).

Lotusphere has an online system that is not as clean and easy as some would like for filling out "on the fly" evaluations of session.  Lotus gives a conference T-shirt when filling out and turning in the final conference evaluation.  That is it.  From there the room monitors attempt to get them as people walk out the door, but many are never done by an overwhelming majority of attendees.  So here is what came up.

Offer a token for each evaluation turned in per session.  The room monitors would hand one back when they got handed the eval.  Attendees are a competitive bunch, as pointed out by one person.  They would go for these if the prizes or rewards were real.  Online evaluations could be verified at the Info Desk.  You walk up, show your id and they see the number you have done.  You are handed XX amount of tokens and then they mark those off.  A simple task since you use your registration number to submit the online on anyway.  The info is there.

Now what are the tokens good for?  Numerous choices are possible.  Discounts in the Lotus Stuff store.  Shirts.  More coffee.  Prizes from vendors.  A bigger giveaway with each token being an entry marker.  Hand in a few for some cool piece of Lotusphere memorabilia.  The possibilities can be mixed and matched with cost versus input.  There is a line there somewhere that could be met by all.

While actually handling tokens sounds crazy, people respond better to the physical side.  This could be done virtually as a bank with a scan of your ID.  But being able to trade, share, group and pool them is just as important.  Think collaboration here people.  You are short 3?  Here I am not using them.  We want the big prize?  Let's pool our tokens.

I would suggest reading the comments from the previous posting as well as they offer some great feedback.  No system would be perfect to gain more evaluations.  But there has to be some movement to make the response better.  Also, using a business partner solution, such as Ben's, for the session database makes perfect sense.  It has grown into such an amazing tool and needs to be recognized.  While IBM needs to and wants to keep you in the little lsonline bubble, that goes away, bridging the collaboration gap they so much promote would be awesome.

  • 1) The solution for obtaining more session evaluations, possibly #ls10
    Created by Nathan T. Freeman at 2/8/2010 1:53:53 PM email | website

    So basically, it should work like Skeeball.

  • 2) The solution for obtaining more session evaluations, possibly #ls10
    Created by Jo Ann Card at 2/8/2010 1:59:35 PM email |

    @Nathan Or Whack-A-Mole.

    I filled out an eval for each session. I prefer paper, since it made me do it immediately. But I was a good LS attendee and filled them out on line. The fact I had to choose the type of session and fill in the speaker's names irritated me. (As others have said).

    Also, the question about "Did this influence your decision to purchase" or something like that, did not apply to most sessions I attended.

    Have the evaluation return rate stayed about the same or have they gone down in recent years? Is the implementation of lsonline the problem?

  • 3) The solution for obtaining more session evaluations, possibly #ls10
    Created by Bill Dorge at 2/8/2010 2:02:33 PM email |

    Well, I'm at a conference right now that for every evaluation I fill out give me a chance to win a group of iPads they are giving away. Not that I would run out and buy one myself, but worth the time to fill out an eval for a chance to win one.

  • 4) The solution for obtaining more session evaluations, possibly #ls10
    Created by Handly Cameron at 2/8/2010 3:14:45 PM email | website

    Back when everything was paper based, I filled out eval forms every time. Now that it is mostly online, it is hard to find a connection or a paper form and I hardly ever get one completed.

    During #ls10 I tried to fill out evals, but lack of power and wifi prevented me from doing it during the session with my laptop. The first thing I did when I got my yellow backpack was to dump the extra weight of the notebook in my room. I only found out at the end of the conference that there were eval forms in there. I tried to go back and fill out forms when I got home, only to find I could not log in to LSOnline.

    We need a system like the RIM conference, as someone mentioned in the other post. A simple web form would make it very easy to enter evals on a BlackBerry or iPhone. Don't make the layout or registration of this too hard. Just let me enter my ID and session number and start answering questions on a single page.

  • 5) The solution for obtaining more session evaluations, possibly #ls10
    Created by Jess Stratton at 2/8/2010 3:18:55 PM email | website

    @Nathan: Let's call them "Skeevals." :-)

    I think it's a fantastic idea. One token per evaluation handed in.

  • 6) The solution for obtaining more session evaluations, possibly #ls10
    Created by Richard Schwartz at 2/8/2010 4:35:01 PM email | website

    I still like the idea that Rob Novak and I pieced together on Twitter yesterday: when entering and/or leaving the room your badge is scanned. To reduce traffic jams, instead of getting scanned you can SMS the session number and a code that is on the title screen of the slide set to a short-code. You immediately get an email with a link to the on-line eval form. The form is built for mobile, pre-filled in (they know what room your badge was scanned in, or what session number you texted), so if you've got a wireless device you can do the eval right then and there on your smartphone. Otherwise you can get to it later. They can even send you a tickler email a few days later if you're a procrastinator. They can still do a prize as incentive. (The code on the title slide is their insurance that you're not just filling in evals for session you didn't see in order to try and win the prize.)

  • 7) The solution for obtaining more session evaluations, possibly #ls10
    Created by Keith Brooks at 2/9/2010 10:30:26 AM email | website

    Chris, I like this idea, from the competitive side of getting people to do it. Incentive is good.

    Online simple means of doing the review is key at a mobile/web level.

    Making it easy for people to complete is key as well.

    What works for a one day event doesn't work for a 5 day event.

    But automating it somehow would be nice.


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