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Don’t look at that pane, the window is broken


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Problem

When you are working in your mailfile, Notes crashes. It does not happen every time, but you notice it happens more often when you have a preview pane open.

Your Notes client crashes in the following situations only when the preview pane is open:

  • while generally working in mail file
  • while moving a memo to a folder
  • while closing a document
  • while opening up an attachment



Content

This issue was reported to Quality engineering and is under investigation. You can work around this issue by keeping the preview pane closed. The preview pane can be disabled by clicking the word "Preview" on its title bar or on the down arrow next to it.