Comparing the Admin Guide and Technotes (no not for typos)
Tags :Rant
I started noticing this oddity some time ago
in the knowledgebase. It could be just my bizarre ways of thinking,
or then again it could be my bizarre ways of thinking. Either way.
But I am finding newer technotes that give steps to perform some
administrative function. Then at the bottom of the technote it states
that you should see the administration guide for more information on the
topic. Great!! But when I get to the guide, there is other
subtopics on the subject, but the technote in question is exactly the page
from the guide. I give you an example.
Here is the technote
Link
Here is the admin
guide page Link
So is the documentation that confusing
or hidden that we need a technote to restate it? Or more importantly,
does no one read the guide and go straight to technotes so Lotus got quick
about it and said the heck with that, we will publish some major points
as technotes also and reference back. Now if they could just doclink
the guide pages (yes they do change I know) or weblinks with keyword searches
that would bring up the documentation. That would be awesome. And
you thought there wasn't a point to this.
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On Thursday, September 23rd, 2004 by Chris Miller
