How many of you are ready for DUCS?
Tags :Rant
I am being realistic in my approach here.
Are you prepared to
totally unify all the communication
needs or your enterprise (based on Domino Unified Communications)? I
can imagine there are some smaller shops that could move that direction
quickly. I see far too many sites that do not have speakers on the
pc's, but then again how many people rarely even want their voicemail going
over a speaker? So do we provide headsets to everyone? Could
be an option. No matter how small a voicemail can be in the mailbox,
1MB per message can get huge since there are those users that will soon
say, well hey, now I can archive and save not only all my mail, but all
my voicemail? I suppose you could remove those from archiving. What
about quotas? How does this add in? Do you just take the voicemail
system space used and add it to the mail server? Makes sense doesn't it?
I love the part of faxes coming to the
inbox. You do need to allot for DID or DTMF routing and numbers,
which means acquiring more phone numbers for DID, or making people understand
DTMF extensions. I use eFax a lot now for those brief faxes, so I
see benefit here. Add a few phone lines to the server on a modem
board and then allow people to send outbound also. Makes sense to
me since every fax machine in the world is still 14.4 baud and no faster.
So buying those 56k modems make no sense. Save the money and
buy slower fax modems.
The only other big catch is voicemail doesn't
work with encrypted mail, so if you encrypt everything this is not the
right thing for you to investigate at the current release level. I
know I can sound negative, but I always fall back into administration mode
and how this will be architected. Go read the full article I linked
above and get more information for yourself. The business reasons
are definitely there. The drive and need are there to centralize
all this and provide multi-platform access. It is driving the big
bus up the hill that slows us down.
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On Tuesday, August 17th, 2004 by Chris Miller
