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Lotus Connections isn’t playing nice with others


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I ran across a posting from Luis Benitez on how the Redwiki residents are showing the integration of Connections with some public social networking systems such as Facebook, LinkedIn and Skype.  I thought to myself, they finally got it!  Umm, no.

I said this at the Busines Partner Summit as well as at Lotusphere, in person and on here.  Lotus should be making built in (read that as it comes with the product out of the box) hooks to draw in already built profile information or provide a widget to show that data.  What appears in the wiki is the ability to provide links to their profiles to show in business cards.  I don't want my users going out to the other places when building an enterprise social networking solution.  I want the data coming to them.  I want profiles that my users have built for years on such things as LinkedIn to possibly be brought in.  It should match their resume they have internally already anyway right?  I want that business skill and knowledge to show when I search.  A link does me no good.

There was also a huge stretch in the example:

For the sample actions that integrates with LinkedIn, Facebook, and Skype, we are assuming that the UID in Lotus Connections matches those in the target applications

Since many of these users joined well before Lotus Connections rolled out, the odds of the UID matching are very slim.  Allowing the users to enter and securely store their credentials to bring the data over makes sense.  Not many companies will modify their LDAP infrastructure to allow it to match seemingly endless possibilities in the way other systems store an attribute like UID.

So how about it? Can we get built in abilities, widgets and scripts to hook to these public sites?