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Did you suffer through the Blackberry service outages?


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We support Blackberry's here for customers and luckily did not have much effect from the outages but know of those that did.

The Canadian company said a second North American outage on Wednesday was the result of an unrelated "hardware failure." A RIM statement said a "back-up system functioned with lower capacity than expected and the lower capacity then caused latency in message delivery for some customers."

RIM declined to elaborate on the number of customers affected or the nature of the software and hardware involved in the two incidents. The company also seemed to dispute the magnitude and length of last week's disruption.

Cellular carriers Cingular Wireless and T-Mobile said on June 17 that service for all of their BlackBerry users--at least 1 million people, but probably many more--was down nationwide nearly four hours.

Has Blackberry implementations become a required commodity at your enterprise like the phone and IM are?  Is their major upheaval with this kind of outage or do people get along fine without the Blackberry for short amounts of time?