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Eating some crow and throwing some back


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I am back from the E-Pro Editorial Conference and find that I have to eat a little bit of crow from Ed.  AOL has announced it will stop the Enterprise IM product it produces.  But not only is it moving all those customers to IMlogic (what a nice treat for them since they built some of the code behind the scenes) but it will continue to focus on what I mentioned last week about putting more business services into the free consumer grade product.  They even had this quote in the article:

"We are not pulling out of the enterprise space, we see a lot of growth in the workplace," said Brian Curry, senior director for AIM network services. "The enterprise IM market is probably one of the fastest growing segments of IM usage."

So I think they have something in mind more than the meeting services they are offering.  But here is my favorite part just for Ed.
"IT buyers won't make IM decisions in a vacuum, If they're already getting software from a company like Microsoft or IBM, they'll go with them for an instant-messaging solution," said Michael Osterman, president of Osterman Research. "What AOL is doing is refocusing, instead of going head-to-head with Microsoft and Lotus."

"This was a smart decision for AOL," said Nate Root, an analyst with Forrester Research. "They'll have more success selling directly to individuals."