One Sametime issue resolved
Tags :Technical
Who
said Sametime
can't be fun for everyone? I am sure it was a few customers recently
but I think we hit a milestone here. A new patch arrives yesterday
that addresses more audio/video issues. We already patched for aliasing
and this was the next step once we got that all sorted out. From
behind the firewalls we don't see much improvement but apparently outside
it played much nicer. That and something a west coast consultant
found on the users machine.
Apparently
the user was running Ad-Aware
Plus, which we all know and love.
Well I found out Sametime doesn't love it. If you read the
page of features, sure enough it stops pop-ups and reads the registry for
programs and launchers that might do it.
| Enhanced
scanning and blocking
+ Kill popups + Reanalyze scan results using additional heuristics + Block ActiveX and web installations |
Well guess what the JIT Loader does and what little window Sametime tries to start each time you enter a meeting. A pop-up!!!!! Of course there was also something like 60 trojans and hidden spyware on the users machine, but this is the one that was blocking the pop-ups from occurring in all those spyware programs. Those were removed and Ad-Aware uninstalled (it embeds nice and deep in the registry to keep tabs on things) and all is well. Sametime rolls along as if the user was here with us.
One more mental note to add to the long list in the crammed file cabinet of a brain.
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On Wednesday, May 21st, 2003 by Chris Miller
