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Server mail rules and some of my opinions


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I talk quite a bit about server rules in my Admin conference sessions on SMTP and mail routing.  However, I realized I do not do that here as much.  Rules to me can be very powerful, but also a hindrance if not managed or implemented properly.  Let's talk about a couple of the hindrances

  • No categorization - meaning there is no description area or ability to group them together from a drop-down list.  Maybe that list comes pre-built from Lotus or maybe it is open so you can add your own as you go along.
  • No sorting - this follows right behind categories as there is no way to sort the rules in the server or email file.  How are you to find any certain rule if you have to scroll and hunt.
  • Order in embedded view is only shown as the order the rules are applied to the message.  This goes to sorting
  • You cannot use special characters - Now I am not implying that every character should be used.  But if you ever tried to be creative and use a "\" and perform some rudimentary sorting you were in for a surprise.  Everything after the slash is ignored.  So yes it looks nice, but the rule is then not applied properly to any mail message.  This also removes the possibility of wildcards.
  • The amount of rules in mailfiles should be decreased.  Finding the appropriate rule in a list of 100 becomes unreasonable.  Compounded with the current issue of some rules staying active after deletion makes finding them to help users a long trek.

So yes, there is some good things.  The ability to sort mail on the fly is awesome for mail management.  The ability to have numerous strings of AND/OR makes adding exceptions to rules easy.  (yes mail can get lost in the matrix if you do not understand all your rules)

So there is some quick thoughts!  Any of your own