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to continue on



        Well I finished the award judging on Sat and sent it off.  I promised a few more comments.  I am glad I waited and thought about what I wanted to type.  I admit there were some tough choices, and some easy eliminations.  Some of the products/services had features abound and truly got the idea of Notes and Domino.  Others were great add-on products that were needed.  But some were, well bewildered.  A mix of mail design changes, agents, rules, extensions to reporting.  It goes on and on for my categories.  I was pleased to see some of the effort that these companies put in though.
        Ok maybe that was harsh in a subtle way.  It is just overwhelming to see the number of facets that were tackled.

        Let's talk undocumented Notes errors.  A search of Knowledgebase (and yes I use both the replicated and online version) gave errors that revolve around part of the error, but nothing speaking directly to it.  So off to the drawing board.  I know it is highly unlikely to document each and every error that can occur.  It is the ones that sneak up on you and you cannot find.  NO I did not go so far as to search notes Net and all the other sites yet, haven't had the time since this just occurred as I was typing this.  But I am eager to find out why it is happenening
        "Error updating certifier id; Entry not found in index"    whcih you say, should be nice and obvious.  Well hmm, we know the second part.  Tons of those technotes out there.  But of course no changes have been made to that certifier for that customer.  And we registered new users last week.  So where does that take us.  No not there.  It tkaes us into the land of the unknown errors.  It kind of looks like a house of mirrors and no Windex. (you can go figure that one out).
Back with the answer shortly....