Ups and downs
Well
here we go. Outbound Internet mail, what a piece of trickery that
one is. But before I dive
headfirst, without checking the depth,
into that fiasco, let me share a brief customer story from yesterday. An
email arrives on Fri into our trouble ticketing system. They mark
the ticket as normal priority and so it gets a normal 48 hour turnaround.
Well of course, they couldn't access the server and didn't let us
know via phone call or anything else. So needless to say it became
an issue overall, our servers showed all services running and no alerts
and they said they couldn't get to it. All is now solved but I tried to
make it abundantly clear, if you cannot reach a server, give a call or
make the ticket emergency priority.
Back
to Internet mail. Ever wonder how that lovely Internet address if
formed when using an alternate domain address instead of the primary domain?
Look no further. Make sure the user isn't able to edit their
darn calendar profile name!! LOL. Unfortunately you cannot
do that, but I will say that putting a space in the domain name, where
according to Domino it is one word, really really really
messes things up.
I almost
forgot to mention I completed all my slides for the conference you hear
me talk about and managed to get another article completed for E-Pro
to show up in the May issue I believe.
This one covers a basic rant on public IM and of course how Sametime
fits in and solves some of those issues. I had far more to say than
the amount of words they gave me (no smart comments from those of you that
know I have no shortage of words).
I am
also creating a link page that will show in the upper right with the blogs
I read. I have added a couple recently form jumping around others
sites and enjoy reading them. Ed
Brill and I had a quick email about
wanting some mechanism to go through all these as the list of ones to read
grows and grows. Anyone have a suggestion?
Back again shortly....
A simple
poll, has anyone ever set anonymous access and then went and created an
account called anonymous? Kind of defeats the purpose right? LOL
We just ran into that and I found it humorous. Just call me
the sharing type.
blog comments powered by Disqus
On Tuesday, February 25th, 2003 by Chris Miller
