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E-Pro: Sys Admin Newsletter Oct 2004


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Editor's Note: Chris's 5.27814 FRF
In today's market, the Information Technology groups are starting to slide back under the control of the CIO in some enterprises. Cost control is back for IT spending and getting approval for new projects remains scarce. So, as consultants, technical partners (all shops that offer technical services or products fits into this one no matter what size they are), and even employees being hired, when you start discussions about capabilities, it is becoming more important to express your capabilities up front.

Three months into a long-term project is not the right time to tell the company that you left out the lack of a certification, information about a previous employer, or inability to perform a job function. This puts both sides in a peculiar position. While you may have shown outstanding abilities to serve their needs, not disclosing that information may have hurt the project. Can they overlook that fact and let the project continue, knowing you understand the discomfort in learning about it so far along? Do they forgive that fact and let the project continue if you show some concessions and desire to get it completed no matter what? If you are lucky enough to get that chance, embrace it and make every effort to make the project successful.

To avoid this situation (if you aren't in it already), let the company judge all the information before you sign the line on the contract. If you are in this situation now, open up and tell the enterprise exactly what was left out. You might be pleasantly surprised that even though you have never done work on a certain software, your skills in all your other areas are wanted. They might even be willing to work with you and get you the training you need.

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How to write an IM Policy

I completed two parts on writing an enterprise IM policy.  You can read both articles right here:
Part 1
Part 2




Reader Q&A



SMTP CONFIGURATION

Q: I have been reading various manuals and other books on how to set up SMTP mail routing to the Internet, but there is conflicting information on how to do this. Can you tell me the correct way to set it up?

On an internal SMTP-enabled Server, I need to set the SMTP field to enabled when sending mail outside the local Internet domain. On the Relay host for messages leaving the local Internet domain field, I need to indicate the host name/IP address of the single Outbound SMTP gateway server...

Read the rest of the question and all of Chris's answer here.







Administration Tip



CONFIGURING RELAY HOSTS IN SERVER CONFIGURATION DOCUMENTS

As I went through a recent reader question about SMTP configuration, I realized that many enterprises still are not using the power of DNS for mail routing. Instead, they rely on IP addresses. In earlier releases of Domino, the relay host field only accepted a single IP address, making redundancy a dream. But Domino 6 fully supports the use of DNS names in that field. The positive reasons behind using DNS entries instead of IP addresses are easy to outline.

DNS entries follow MX weights for mail routing. This lets you have multiple hosts that take the load evenly. It also lets you have multiple hosts in case of failure. Multiple hosts under the MX records let you scale and plan your infrastructure. At any time, you can add a server into the relay (or virus scanning list) to be used as a relay by simply adding the DNS entry for the server and then putting that DNS entry as an MX weight into the same name you are using in the relay host field. There is no need to stop and start the router in Domino. When DNS refreshes, the new host is seen and will be used!

Read more, including some sample entries, here.






Administration Tip




DECIPHERING THE VPUSERINFO.NSF DATABASE IN SAMETIME

I came across an e-mail in the IdoNotes mailbox that asked how to read the vpuserinfo.nsf database to see who is blocking other users from seeing them. The answer to this comes from the Lnotes-L mailing list.

Q: I just got a request from a manager who wants to know what an employee is preventing him from seeing them online... Can anyone make heads or tails of the data stored in the vpuserinfo.nsf to determine this?

Continue reading to find who's blocking whom here.