Who makes the policies around there?
Tags :Rant
I just happened to catch
this article through RSS. It
was written by Michael Osterman of Osterman Research. With the data
he gathers I always try and peek at some of his summaries.
I actually present some of my thoughts
in my sessions around IM and mail management and policies. Most enterprises
have some form of Internet (browser) usage policy in place that the employee
signs when getting hired. Most of those seem to be done in combination
of HR, for harassment issues, IT for technical and virus type issues
and finally someone concerned about legal reasons to restrict content.
The availability of email policies if very
light. Most only consist of notifying the employee that the email
system is the company property and not to use email to transmit personal
email (yeah right) and confidential emails.
IM policies seem to mainly be nonexistent
everytime I ask the question. Surprisingly they only know they are
told to standardize and block consumer products But nothing else.
The problem fits your article well. No one wants to step up
to the plate and restrict what is becoming a mission critical application.
No one group wants to take the blame, or downfall or making a policy
for IM usage that does not fit every department. Plus, there seems
to be plenty of people that needs exceptions to the rules. ie: Sales
for outside contacts (who can find the SIP/SIMPLE standard that actually
works across two different products all the way?)
OK, that was starting to turn soapbox,
let me stop. Do you have all the necessary policies in place?
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On Wednesday, July 6th, 2005 by Chris Miller
