Sametime server starting to hang using the integrated client? Patches and more patches
Tags :Domino 7
Notes Instant Messaging encounters a looping
condition causing the Sametime server to become unresponsive or to hang.
|Under very specific circumstances
the Sametime server can receive incoming requests at an extremely high
rate from the Notes client. These incoming requests must be resolved
in order for instant messaging users to communicate and share presence
information. As a result of receiving these requests at an extremely
high rate, the Sametime server can become unresponsive as it consumes system
resources during the processing of these incoming messages.
The Sametime servers' state of unresponsiveness
may manifest itself as out-of-memory errors or by disconnecting from the
Sametime Mux (which is used to route instant messages).
Symptoms of this problem can include:
To fix this problem, the Notes client must be upgraded to 6.5.5 CCH1, 7.0 CCH1 or 7.0.1. If upgrading to these versions is not an option, the administrator can request a hotfix for 6.5.3 and 6.5.4.