The MUX that can’t (Sametime for all of you others)
Tags :Rant
We started having an issue on one of our customer's
hosted Sametime servers where during the day, at seemingly random times,
the MUX service would just die and goa way. Only to return a short
time later when it restarted itself. Now there is a NSD outfile for
the MUX service that shows it is notes a Notes service. That is awfully
confusing when it is a Sametime service that runs on Notes. So I
can see where it gets confused. The server is also tunneled and was
trying to assume the IP address of the internal NIC card that we use for
the backup network. Instead of the external NIC that is NAT to the
Internet.
Unfortunately the only technote that is
close, and describes the problem almost exactly, has no fix. The
almost exactly part states that you get MUX exception errors in the Windows
Event Viewer only when the service terminates normally. So basically,
don't worry about it. But I am getting the exact error, on the exact
operating system version while the server is running and not shutting
down. Still the answer is quite simple:
This issue has been
reported to Quality Engineering.
UGH! Updates on the solution as
they come in.
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On Wednesday, March 9th, 2005 by Chris Miller
