Just in case you missed it last week on the 19th, my June 2009 Sys Admin edition came out.  Thank you all for the current 4 star rating on this issue.  Let me know what you would like to see by sending me an email!

Topics included:

* From the Editor: Chris's 0.0748141 ARS (Google Wave and the Yellow Bubble) * From the IdoNotes Mailbox: Reverse Proxy and iNotes (DWA) 8.5 Issue * Editing Attachments Received in 8.5 via SMTP * Quick Tip: Unable to Open Replica of Personal NAB on Server in Notes 8.5 Standard * From the IdoNotes Mailbox: Lotus Traveler and Battery Issues in 8.5.0.1

Ok Paul Mooney and Eileen Fitzgerald both announced they are headed to the US for this little event known as IamLUG.  Who is coming just to see this astounding achievement in aeronautics?

As I sat on the flight, the guy next to me states he own his own distribution company when he introduced himself.  We didn't talk much more until he managed to spill an entire glass of water on my lap, with ice.  Well from there anyone would fall into natural discussion.  One because he was apologizing over and over.  Two, because it is polite to make sure I am not going to find some way to retaliate when I get my drink.

He opened his Macbook Pro and I was happy to see Lotus Notes open.  So as I padded my ass with towels from the flight attendants we struck up the old "when are you going to upgrade" discussion.  He quickly answered he knew there was a new version, since all software seems to never stop putting out new features.  I was happy to show him 8.5 and all the changes. We did a quick walkthrough (offline of course) and was was shocked to know why anyone would want instant messaging in there.

To make it short, he was unsure why anyone would want half of it.  After listening to what he really did, it was clear.  He was old school business.  He preferred face to face meetings.  He preferred the phone as a last result and the impersonalization of email was a sin.  Why instant message when he could go meet them or call.  His email was just product information and other silliness.  He didn't use the calendar.  His welcome page was mail and a sole database.

Here the conversation turned back to me.  He was a cold hard salesman.  A business owner since the 70's.  He had seen it all and sold disposable cups to manufacturers of drinking glasses.  He was in the Air Force.  he had hear every and given every pitch known to man to make a deal close.  What was I going to come back with in disconnected mode?  Simple.  I fired up designer (in VMWare duh since no Mac version), duplicated his V3 looking database and created a view widget first.  I checked my Day at a glance, showed where the latest status from my contacts were, via Epilio's free Jessie plug-in and showed where awareness would be in my mailfile.

The sales pitch was a nothing.  Small business? All of this?  I walked him through an upgrade coupled with Lotus Foundations Branch Office.  They had a small server, some file and print and no VPN or anything else.  All connected via a business DSL line.  His final words after eating his biscuit smothered in grape jelly?  When can we have a face to face meeting?  I will be going by after I get back in town and he is done fishing in Alaska for vacation.

Ed made a posting earlier asking about input on all aspects of message recall.

So, seems like a good discussion topic.  Are you using or planning to use mail recall?  Why or why not?  What resources have you found to help you make these decisions?

I personally (read this as a company we will sit down and plan it out with you and implement it very willingly) dislike it.  Message recall defeats the purpose of me sending you email in the first place.  I want you to have the message, that is why I send it.  I don't keep it (as in saved mail either) because it was my gift to you.  If I wanted it I would not have sent it in the first place.  If I want it back I will ask you to send it back and I hope you don't keep a copy of it in your sent when you do.

It is funny to me how we treat email differently than regular mail or voicemail in that sense.  Once you drop regular mail into one of the US postal boxes, you cannot go and get it back.  There is no recall.  It actually is against the law.  Email seems to be the only place we feel it is ok to retrieve something that was given to the other person.  How many of you are able to get back a sent voice mail message?  What makes email different that that?  

So now you say well they sent it by accident.  Yes, that is why it is called an accident.  It happens.  Quick fingers, fast typing and not verifying right before hitting send.  Happens all the time.  Forgot to add the attachment?  Send it right behind.  Like forgetting to put the check in the bill you are mailing off.  You send another envelope.  Digital or not.  Forget to leave some detail on the voicemail?  Call again.  Works like magic.

This is yet to be asked by customers to be turned on when we upgrade to Domino 8, but most (over 90%) want this turned off since it is on by default.   I am yet to hear this used as a comparison issue either when talking Outlook with anyone.  There is really no challenge in implementation, it is more around the fact that there is no guarantee a message is really recalled due to the number and types of devices, replicating and archiving going on.  It is a convenience feature sure, just not required.

Normally GSX would have their GSX Day in Nice, France sometime in the fall.  But this year they have launched a US city GSX Day for everyone to attend.  Make special not of their timing and location!

Mark your calendars as the GSX Day finally comes to America !!!

Over the past few years, GSX has only held its GSX Days in Nice, France. This year, we will host our first American one-day GSX Seminar in St Louis, MO, on August 5th 2009.

Our free one-day event will be held in partnership with and immediately following the first North American Lotus User Group Meeting (http://www.iamlug.org). To get the most out of your trip to St Louis, we encourage you to register to both events.